Privacy Policy
Effective Date: February 26, 2026
PurpleBunny.ai ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website, platform, and related services (collectively, the "Service").
1. Information We Collect
a. Voice & Text Data
We process your audio and text input to generate responses and enable real-time interactions with AI-powered agents.
Audio data is processed in real time and not stored unless explicitly stated for a specific feature.
We do not use your voice or text data to train AI models or for advertising.
b. Usage Data
We may collect anonymized or aggregated information such as session duration, interaction counts, or feature usage to improve Service performance and reliability. No personal identifiers are attached to this data.
c. Account Data
If you create an account, we collect information you provide, such as your name, email address, and user preferences. This information is used to authenticate you, personalize your experience, and communicate with you about Service updates or support requests.
2. How We Use Information
We use collected information solely to:
- Provide, maintain, and improve the Service
- Personalize user experience
- Respond to inquiries and provide support
- Ensure the security and integrity of our systems
We do not sell or share personal information as defined under California law.
3. Cookies & Similar Technologies
We use cookies only to operate and improve the Service. We do not use third-party ad trackers or analytics tools that profile users. All analytics are hosted by us.
a. Essential Cookies
Required for login, authentication, and core functionality. These cannot be disabled.
b. Functional Cookies
Remember user settings such as camera/microphone preferences, theme, and interface configuration (e.g., cookie name lk_settings). You can disable them in preferences, but certain custom settings may reset each visit.
c. Managing Cookie Preferences
You can adjust your preferences at any time via the "Manage Cookie Preferences" option on our site. Disabling non-essential cookies will not affect basic functionality.
Control which cookies we use to enhance your experience.
4. Data Storage & Security
We implement industry-standard encryption (in transit and at rest) and access controls to safeguard information. Only authorized personnel may access limited portions of data as necessary to operate the Service.
5. Third-Party Services
We may use carefully selected third-party vendors (e.g., for cloud hosting, transcription, or content delivery). All vendors are contractually required to:
- Protect your information using appropriate safeguards
- Use it only to provide contracted services
- Comply with applicable privacy and security laws
6. Children's Privacy
PurpleBunny.ai is designed for general audiences but is not directed to children under 13 for independent sign-up.
We do not knowingly collect personal information from children under 13 without verifiable parental or school authorization.
If we become aware that a child under 13 has provided information without proper authorization, we will delete it promptly.
If you are a parent, guardian, or educator and believe a child has used the Service inappropriately, please contact us at service@purplebunny.ai.
7. Educational Use and School Authorization
When students access PurpleBunny.ai through a school-issued Google Workspace for Education account or under a school's authorization, we act as a "school official" under the Family Educational Rights and Privacy Act (FERPA) and as an authorized operator under COPPA.
In these cases:
- The school provides any necessary parental consent on behalf of its students.
- PurpleBunny.ai processes student data solely to provide educational functionality and never for advertising, profiling, or model-training purposes.
- Schools may request access, correction, or deletion of student data at any time by emailing service@purplebunny.ai.
8. Data Retention
We retain personal information only as long as necessary to deliver the Service or as required by law. You may request deletion of your data at any time, and we will comply promptly unless retention is legally required.
9. Your Rights
Depending on your jurisdiction (e.g., California residents under CCPA/CPRA), you have the right to:
- Request access to or deletion of your personal information
- Request correction of inaccurate information
- Opt out of the sale or sharing of personal information (we do not sell or share)
- Withdraw consent for optional features or cookies
To exercise these rights, contact us at service@purplebunny.ai.
10. "Do Not Sell or Share My Personal Information"
We do not sell or share your personal information with third parties for monetary or cross-context advertising purposes.
However, to ensure compliance with California law, we provide a "Do Not Sell or Share My Personal Information" notice on our website explaining your rights and confirming this policy.
11. Accessibility
PurpleBunny.ai strives to make its privacy information accessible to all users. For any accessibility requests, please contact service@purplebunny.ai.
12. Updates to This Policy
We may update this Privacy Policy periodically to reflect new features, laws, or technical requirements. The updated version will include a new "Effective Date."
If material changes occur, we will notify users via the Service or email. Continued use of the Service after updates indicates your acceptance of the revised policy.
13. Contact
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at: